We were pleased to see so many of you at the recent regional member and broker meeting in Chicago. More than 35 members and brokers attended and we had some productive and far-ranging discussions about market conditions, renewable energy, ERM, pandemics, cyber-risk and the Policyholders’ Conference. We were gratified by the very positive feedback we received on our overall quality of service. We also appreciated, however, that a number of you raised some issues with respect to the user-friendliness of the online policy application. This type of dialogue is the foundation of our mutual relationship and your honest feedback will guide our efforts to make the application as user-friendly as possible.
In addition to Chicago, we held regional meetings in Calgary, Seattle and Atlanta this year. As always, these small meetings give you the opportunity to meet directly with AEGIS senior management to tell us what’s on your mind, what you need, and how we are doing. We are currently planning another series of regional meetings for 2010 and will announce those dates and locations shortly.