CRT_Crisis Response at the Scene of a Catastrophic Event_event
Claims Roundtable: Who's the Boss? Operational Command and Crisis Response at the Scene of a Catastrophic Event
Thursday, March 8, 2018 | East Rutherford, NJ

The span of time immediately before and after a catastrophic event can afford all parties the greatest opportunity to investigate, collect evidence and develop understanding. This roundtable will focus on authority and decision making at the scene of an event during that small, but critical, window of time.

Our discussion will encompass three aspects of on-site crisis response. First, we will examine cooperating with local and federal authorities, coordinating with government agencies, documenting interactions and similar issues. Next, we will consider the management of experts at the scene, including expert logistics and coordination, and the timeliness of expert retention and investigation. Finally, we will address
issues surrounding the battle of public opinion, such as media statements, community relations and public outreach.

Panelists will offer case studies and best practices in tandem during the course of the discussion.


Matt Rechner, Esq.
McDonald Hopkins
Cleveland, OH

Douglas J. McKay
Associate General Counsel
Consolidated Edison Company of New York, Inc.
New York, NY

Sheila A. Doiron
Director, Communications and Community Relations
Columbia Gas of Massachusetts
Westborough, MA