AEGIS Loss Control products and services are tailored to the needs of propane utilities and include:
Risk assessments provide an objective review of operating procedures and practices with the goal of helping member companies identify potential problem areas and improve the safety of the public and employees.
The assessments, conducted by senior loss control staff members over an average of three days, consist of meetings with key support, engineering and operating personnel as well as reviews of reported claims and various practices, policies and programs.
Risk assessments of propane utility operations include reviews of:
- Emergency procedures
- General plant operations and safety management
- LP-Gas bulk storage and transfer
- Ancillary bulk plant equipment and operations
- Propane delivery vehicle operations
- Customer practices, procedures and programs
For more information about risk assessments, please contact:
Scot Macomber, Manager, Utility Operations
REVIEW OF CALL CENTER OPERATIONS
AEGIS Loss Control professionals can conduct call center assessments that focus on the utility’s emergency and routine call handling procedures and practices. These on-site reviews examine the key components of successful call handling operations and provide constructive advice concerning their effectiveness from a risk management and loss control perspective.
PUBLICATIONS, WEBINARS & GUIDES
For more information or to request copies of any of these programs, please contact an AEGIS Loss Control representative by e-mail, call 201.508.2727, or complete the request form.