Our posture is always helpful. Instead of beginning with the premise of denial and then working to find support for that premise, we approach each claim with the goal of resolving it as equitably as possible.
The reason we are so cooperative is that our relationship to our Members is similar to their relationship to their customers. We work to stay together. We want the partnership to continue.
To provide this unique form of claims service, we employ a staff of claims professionals who have considerable experience in the field of utility liability claims, some with Member companies. They know your business.
During our first twenty five years, we processed more than 30,000 claims. We know what to look for. Unlike the claims personnel at other insurance companies, who deal with claims in a whole host of industries, we understand the risks and problems that are faced by utilities and energy companies. More importantly, we are cognizant of the ways in which those risks and problems are changing as the energy industry evolves.