AEGIS London recognises the importance of claims service to clients and the extensive experience in this area helps it deal with claims fairly, promptly, efficiently and equitably. The emphasis is always on continued improvement of this service, achieved through feedback from clients and stakeholders to understand expectations, and on working with the industry to raise professional standards.
AEGIS London supports the development of handling claims electronically (ECF) and is consistently one of Lloyd’s top performing agencies in terms of claims turnaround times. These have been reduced year on year and this trend is set to continue. Claims service is at the core of the AEGIS London insurance offerings, so clients and brokers are always welcome to contact their AEGIS London underwriter or claims professional to discuss their needs in detail.